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Course Description

Emotions are tied to the way you make logical decisions and interact with your colleagues. Effective leaders can manage their own emotional reactions and the emotional reactions of their team. While you cannot control the emotions you and others experience, you can use leadership techniques to manage these emotions for more productive, successful communication. In this lesson, you will learn the importance of emotions in decision-making and explore how emotions affect or have affected your workplace. You'll learn to manage your emotions, the emotions of others, and the greater environment in the workplace. You will also gain techniques for managing emotions in the workplace.

Benefits to the Learner

  • Recognize and understand the power of emotions in the workplace
  • Develop techniques for handling potentially negative emotions in the workplace
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Type
self-paced (non-instructor led)
Dates
May 13, 2019 to Dec 31, 2030
Total Number of Hours
1.0
Course Fee(s)
Regular Price $0.00
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